Promote Channels with Recommended

Recommended channels appear as a special channels banner within a member's feed. Help your employees discover the content that matters most to them by recommending 3-5 channels. Recommendations help to introduce more relevant channels directly in your users' feeds. 

Promoting a channel will trigger a call to action card in users' feeds who are not currently following the promoted channels. These call to action cards will be displayed in the user's feed based on system rules to drive optimal engagement.

Version Note: Recommend channel banner will only display on iOS and Android 3.3.0 and up. Recommended channels are not yet available on the web experience.

How to Recommend (or Un-recommend) a Channel

1. Open the Channels page under Publish.
   
   
   
   
2. On the Channels page, there is a Recommended column:
   • Empty stars are channels that are not currently recommended. Click the ellipsis button next to a specific channel, select Edit, and select the Yes toggle to recommend the channel. 
     
     
   • Filled green stars are channels that are currently being recommended. Click the ellipsis button next to a specific channel, select Edit, and select the No toggle to stop recommending the channel to users. The channel will still be available to members via the Explore tab.
     
     
     

Notes

We suggest designating no more than 3-5 channels at one time as “recommended.”

The star to recommend a channel will not appear for targeted channels (ie channels restricted to specific groups). As the recommended channels will appear to all users, select channels that are important and relevant to all users to follow.