Some social media feeds contain a lot of content. You can control which content for a feed goes into a specific channel using hashtag filters.
For example - say you have a company Twitter that normally contains company news and there is an upcoming annual conference that generates a lot of conference-specific content. You can set up two different channels so that one channel has all the conference tweets and the other channel has the rest of the content from that feed. Such as:
Channel: Company Conference - hashtag filter set to include tweets with #companyconference
Channel: Company News - hashtag filter set to exclude tweets with #companyconference
To Setup a Hashtag Filter
- Find the feed you want to filter on the Feeds page.
- Click on of the channel of the feed (do not click on the Edit icon - hashtag filters are managed from the Feeds page).
- You will see 2 fields, fill out as desired.
- Only include posts with these hashtags: Publishes posts that contain specific hashtags, and excludes posts that do not.
- Exclude any posts with these hashtags: Blocks posts that contain specific hashtags.
- Click Save.
Feeds that have active hashtag filters will display the hashtag symbol next to the filtered Channel, like so:
It is possible to configure the hashtag filters so that some incoming content does not meet any channel filters - and therefore the content has no channel. Content that fails to meet the hashtag filters for all channels for the feed will go to the For Review tab with no assigned channels (even if the feed is set to auto-publish). To publish, edit the post and choose at least one channel for the card to be published to.