Downloaded reports have extra columns that are not displayed on the report dashboard. Column headers are named differently when a report is downloaded as a CSV or Excel file.
- Studio – Analyze
Metabase is a reporting tool leveraged by the Firstup platform to create the reports in Analyze. Metabase field names are displaying for downloaded reports instead of column names that are surfacing in Analyze. This can result in column headers changing, or new columns appearing that do not display in Analyze.
It is currently not possible to export custom column names (as are surfaced within Analyze) as a CSV/JSOV/XLSX. This is a limitation stemming from the reporting tool (Metabase) that is used within Firstup, and therefore cannot be fixed by Firstup product engineers.
Product Engineers have confirmed that this is a system limitation which cannot be resolved. This issue has therefore been moved to the Completed Issues Tracker. (Issue ID: ME-1399).