Customer Issue

Shared articles are displayed with different text wrapping than specified within the article.

Environment

• Employee Experience - Web

Issue Details

The expected behavior is that the shared article displays in the Web Experience exactly as specified when created in Studio. When an Article has text wrapping around an image and is shared via the bit.ly link using the Share button, the shared article will have different wrapping than specified within the Article.

Example of left-justified text wrapping in Studio:

Example of how it is then displayed in the Web Experience:

Resolution

Currently, there is not a known workaround or resolution for this issue. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: PUB-1114)