Customer Issue

When using a newsletter template for an email campaign, the body of the email is misaligned.

Environment

• Studio - Connect > Campaigns

Issue Details

The email template Newsletter: Grid Theme has a slight misalignment where the first and second columns join together. When creating a campaign using this template and adding 2 or more images to the body, this misalignment increases once the email is opened.

This issue is most obvious in Outlook 2016 and 2019.

Appearance in Studio

Resolution

Currently, there is not a known workaround or resolution for this issue. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-20, formerly PUB-1160, FLY-11417)