Customer Issue

Occasionally, poll results for a published poll will not be available for selection. When going to view the results under the Metrics tab in Publisher, the tab will be greyed out and will not populate. 

Environment

• Classic Studio | Publisher

Issue Details

It is expected that the Metrics tab should be available for all content in classic Studio.

Resolution

This resolution outlines our best-known workaround or resolution to this issue. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: PUB-1462)

1. Go to a previously created Poll and launch the associated Poll Response report.
2. Then update the poll selected to the one you're seeking, using the Analyze filters.