Customer Issue

Content in newsletters is not centering images on the face and is cutting off the heads of people.

Environment

• Classic Studio | Connect > Email Campaigns

Issue Details

Firstup uses image cropping logic to use "auto" gravity. This means that when the image is cropped, the "most interesting" part will be kept (not just the face of someone in the picture). This behavior is currently not extended to email newsletters created in Classic Studio.

Resolution

There is currently no known resolution or workaround for this issue. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-125)