Customer Issue

In the Onboarding multistep campaign, I’m running into issues scheduling the messages between Day 90 and Day 150, as well as Day 180 and Day 365. When I try to schedule them for 60 days out, the interface changes it to 29 days.

Environment

• Studio | Connect > Campaigns > Multipstep

Issue Details

When changing the time period between each stage of a multistep campaign, if a time of above 30 days is entered, the value changes back to a number under 30.

For example, selecting 35 days and saving results in the number changing to 4:

It should be possible to enter a custom value in these fields.

Resolution

This issue has now been resolved by Product Engineers, and moved to Complete on theKnown Issues Tracker.(Issue ID: CSUP-170)