Help your employees discover the content that matters most to them by recommending 3-5 topics. Recommended topics are promoted to users that are not following them yet. The call to action occurs in the Latest feed in the mobile app and several places in the web experience.
Recommended Topics in the Mobile App
Note: Topics are known as "Channels" in the member experience.
Recommended Topics in the Web Experience
On the Topics page in Studio, you can see which topics are currently recommended by looking for the filled green stars in the Recommended column. If you see more than 5 filled stars, consider un-recommending some topics so that you remain within the suggested range of 3-5 recommended topics.
How to Recommend (or Un-recommend) a Topic
We suggest recommending only 3-5 topics. The recommended topics will appear to all users, so you should select topics that are important and relevant to all users to follow.
- Sign into Studio as an Administrator, Program Manager, or Publisher.
- Open the Topics page under Publish.
- While creating or editing a topic set Recommended to Yes or No.
- You can change the setting at any time, even for active, visible topics.
- The recommended setting is only available if the topic is public (ie not targeted to any groups).
- Click Save.
Changes will take effect immediately.
Why is the Recommended Setting Missing?
The option to recommend a topic will only appear for public topics (ie not targeted to any groups).
If a topic is targeted to one or more groups, the setting for Recommended will disappear and there will be no star on the Topics page.
Targeted Topic Does Not Show Recommended Setting
Targeted Topics Have No Star on the Topics Page
If you would like to recommend a targeted topic, then you must make the topic public by removing any groups listed under Target Topics to a Group. Note, this will allow all users to access the topic. If Auto-Follow is enabled, making a topic public will also auto-follow all users.