This article documents the software versions in which our platform is supported by our team. "Supported" means that we test our platform before release and will investigate possible bugs after release. To assure the best performance, please only use our platform with supported software and environments.
If you are using our platform in non-supported browsers, operating systems, or email clients then you may encounter issues. We will ask that you upgrade to a supported version to see if that resolves your issue.
Supported Browsers
Studio*, Web Experience (including mobile browsers), Content Amplifier, and Content Microapp are supported in the following browsers:
| Browser | Desktop System | Mobile System | Browser Version |
| Chrome | macOS/Windows | Android/iOS | Latest release |
| Firefox | macOS/Windows | Latest release | |
| Safari | macOS/iOS | iOS | Latest release |
| MS Edge | Windows Only | Android | Latest release |
| Internet Explorer 11 (IE 11) | Windows Only | Latest release until End of Life June 15, 2022 |
*Studio support includes full function and visual appeal for both "Legacy" and "New" Studio, except for New Studio on IE11. New Studio on IE11 will be tested for functionality only due to the short timeframe of availability.
Supported Mobile Apps & Requirements
The Mobile App is supported on the following operating systems:
| Device | Mobile App Version | OS Version | Web View Class Requirement |
| iOS (iPhones) | Latest release | 14.0+ | WKWebView & SFSafariViewController |
| Android | Latest release | 5.0+ | WebView & CustomTabs |
| Blackberry 10 & up | Latest release | 10.3+ | WebView & CustomTabs |
See iPad Compatibility article for details about iPads and tablets.
Supported Email Clients
| Email Client | Client Version |
| Gmail | Latest release |
| Apple Mail for macOS | Latest release |
| Outlook for Windows | 2013, 2016, 2019 |
| Outlook for macOS | 2019 |
| Outlook.com (Web) | Latest release |
Supported Network Protocol
TLS 1.1+ must be used by all users leveraging web browsers, integrations, or 3rd party applications. This can impact user access to the web experience and functionality of the Deprovisioning API, the Partner API, RSS Feeds, and Content Amplifier.
Comments
0 comments
Please sign in to leave a comment.