If your registration process ends with a message that says "Thank you, we've sent a confirmation email to [email address]. Please click the link in that email message to continue signing up," then your registration will not be complete until you have confirmed your email by clicking on the "click here" link in the confirmation email. The confirmation email contains the following:
Subject Line: Please confirm your email
Message: Thank you for your interest in joining [Program Name]. Please click here to complete your registration.
If you don't see the confirmation email right away, try these troubleshooting steps:
- Allow at least 10 minutes for the message to arrive.
- Check your Spam folder.
- Whitelist "email@example.com" (this may involve your IT team) and re-request the confirmation email one more time - note that if you request a second verification email, the link in the first confirmation email will become invalid and will not work.
- If you still are not able to receive the confirmation email, contact firstname.lastname@example.org for assistance, and please note which troubleshooting steps you have already tried.