Firstup is making it easier for employees to find important information that sits in different systems. Easily integrate your favorite content management system and search for what you need without ever having to leave Firstup.

Integrate the Firstup platform with your existing enterprise document storage system to seamlessly search:

• Sharepoint
• GDrive
• ServiceNow
• Confluence
• Dropbox
• Zendesk
• Box

How it Works

As a premium feature, you will first need to contact your account manager to enable and configure the integration prior to searching. Some integrations may require additional configuration on the customer's end.

Connect Your User Account

Connect via Search

1. Search for content in the web experience.
   
   
   
   
2. Enter credentials.
   
   
   
   
3. Agree to connection between platforms.
   
   

Connect via Assistant

1. Open Assistant and select the integration from the right-hand menu. 
   
   
   
   
2. Choose to connect.
   
   
   
   
3. Agree to connection between platforms.
   
   
   
   
4. To disconnect your account, open Assistant, select the integration and click Logout.
   
   

Search Experience for User

1. Once connected, search results are returned. Integrated Search performs a full text search (title, body, etc.) and will return any content that the user has access to (whether created by the user or shared with the user).
   
   
   
   
   
2. Open content in new tab.