The Highlights tab of the employee experience includes featured content. Any content card can be featured, regardless of content type or source (such as Program Manager, users, feeds). Content can be featured while creating the card or while editing a card, just slide the indicator for featured from OFF to ON.
When a piece of content is featured, in the employee experience the content card will appear under the Highlights tab and a special “Featured” banner will be shown on the content card wherever it appears, including My Feed.
When a piece of content is featured, a notification is also sent to users that displays in-app under Assistant.
For iOS users, an unread badge will appear on the outside of the app. This lets users know that there is an important piece of highlighted content that they haven’t read yet.
If the content is extremely important, you could also create a smart campaign to automatically contact users via email or push notification when the post is published.
Examples of good content to feature: product launches, content created by leadership, or emergency information.
If the featured content is published to a targeted channel (ie the card cannot normally be seen by all users), then the card will only appear under Highlights for the users that have access to the targeted channel.
Customize Featured Cards with Custom Card Labels
After sliding the featured setting to on, click on the label to customize the wording. This will change how the card appears to your users, giving them a quick visual clue for why a post is important.
When setting a custom card label, you can select from any of the preset labels or type in your own manual label. Note that all preset labels are automatically localized for international users (ie translated automatically), but manual labels are not.
Note, labels cannot be referred to in Reports or other analysis.