Note: Targeted Link Collections are a premium feature or service. This article only applies to your program if your SocialChorus contract includes this premium functionality. Please contact your Engagement Manager with any questions about feature availability for your program.
What Are Targeted Link Collections?
Use Targeted Link Collections to give your employees quick, organized access to key tools such as payroll, timesheets, expenses, or intranet pages. Each Targeted Link Collection is a collection of URLs targeted to a group of employees and is available to users on both the web and mobile app experience.
A collection can have as many URLs as you want. We recommend 5-10 links for simplicity and ease of use for employees. If you do have more than 20, in the web experience a button will appear and users can search the collection.
Each collection can be targeted differently. For example, you could have a "<Company Name> Links" collection for all users and a "Support Team Links" collection for just the support team.
Examples in the Web Experience
Examples in the Mobile App
Related Feature Comparison:
- Resources are a light repository of your company documents, communications, and links. Resources are presented as content cards in a feed available in both the web experience and mobile app. Each content card can be open to all users or targeted to specific groups.
- Quick Links help your web users quickly access your top four services, web pages, or applications. The same four Quick Links appear to all web experience users. Quick Links are not available to mobile users and can not be targeted.
- Targeted Link Collections help your web users quickly access a list of your most important company services, websites, and applications. Unlike Quick Links, Targeted Link Collections can be targeted to specific groups and are available in both the mobile app and web experience under your digital assistant.
How to Create a New Targeted Link Collection
- Contact your Engagement Manager to confirm that Targeted Link Collections are available with your contract (or to add them!) and review your strategy, especially how you will use Resources, Quick Links, and Targeted Link Collections differently.
- Contact support@socialchorus.com to initiate the setup. Include the following:
- The desired name for the collection. A great name is just "<Targeted Group Name> Links", but you can specify anything. There is no character limit, but you can aim for less than 15 characters to fit the name on one line.
- A list of all desired links, including the URL and a label for each link.
- Group to target the collection of links to. If you do not provide a group, we will make the collection available to all users.
- SocialChorus will confirm when the set up is complete.
How to Update an Existing Targeted Link Collection
- Contact support@socialchorus.com to update your link collection or links within a collection. Include the following:
- If updating the name of a Targeted Link Collection, specify the original name and the new name.
- If updating individual links, provide the label and URL of the link and the desired action - add, remove, or update.
- If updating the targeting, please note the Targeted Link Collection name and which group(s) the collection should now point to.
- SocialChorus will confirm when the set up is complete.
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