Opening Configure Program

To configure assets and other aspects of the sign in and user experience, open Configure Program via the gear icon in the upper-right-hand corner of Studio.

Basics Page

Program Name and Appended Hashtag are documented in the Branding Assets Glossary.

GDPR Compliance Contacts

Studio users with the Program Manager and Administrator roles can add one or more email addresses to be contacted by GDPR requests. This email address will be contacted when users request to export or erase their personal data.

If adding multiple email addresses, you must add commas between the addresses.

If this field is left blank, GDPR request emails will be sent directly to Firstup Support. The GDPR request emails will then be routed to customer contacts according to our records.

If you do not see this option on your Basics page in Studio, it means that GDPR features (Export Data and Forget Me) have not been enabled for your program. Please reach out to your Customer Success Manager to enable them.

Note: This change affects all users who submit GDPR requests from the web experience, and will be live for users once they upgrade to 3.6.3+ version of the mobile app.

Sign In Options Page

Changes to this page take effect immediately in both the web and mobile app experience. We recommend coordinating any changes with your Customer Success Manager to be sure that all implications have been considered.

For more details about the authentication options, please refer to the Knowledge Base article Authentication Options.

User Experience Page

Employee Experience Assets

Upload the images by clicking the Upload Image button next to the corresponding section. Change images by using Remove to clear the current asset and then use Upload Image to upload the new asset.

For details about the individual assets, refer to the Branding Assets Glossary.

Quick Links

Details about Quick Links are documented in the Quick Links article.

Custom Homepage

Details about the Custom Homepage are documented in the Custom Homepage article.

User Experience Details

For details about the assets configured in the User Experience Details section, please refer to the Branding Assets Glossary.