Legacy Dashboard Overview

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If you are looking for information on why some numbers look different, please refer to the article Why Are Some Numbers Different?

In May 2020, we fully retired the Dashboard page. Fear not! You can still access the dashboards through Analyze. Just look for the Legacy Dashboard in the Legacy Reports Collection.

Legacy Reports Collection

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Legacy Dashboard

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New reports in Analyze are connected to a new database, which is faster and more comprehensive than our old database. We can now display more data in one report and apply multiple filters to drill down to the information that you need to see. You can quickly access the data relevant to your team.

To leverage the full power of Analyze, we are working to migrate all reports and dashboards from the old data source to the new data source. The migration process is partially complete.

How to Navigate the Dashboard

Dashboard Actions

When you open the Legacy Dashboard, the Overview tab displays with a default date range of 30 days.

  • Date range.
    Click on the date range in the top right corner to select or manually enter a report time period. Every report in the Dashboard pages reflects your selection when referencing time (such as “Current Period,” “Previous Period”).
    Note that in the predefined time periods, This Month refers to the calendar month (as in all of February), as opposed to Last 30 Days, which refers to a rolling month.

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  • Trends.
    Trends display as the green up and red down arrows; hovering over the trend displays the value. Trends compare the selected date range to the equivalent time period immediately before it. For example, if you selected Last 30 Days in the Choose Date tool, the green or red arrow compares that period against the 30 days before it (the range 60-30 days ago).
  • Value precision.
    If any values exceed 999, we start rounding using the 1.0K number format. This means that 1250 users displays as 1.3K and 1920 users displays as 1.9K.

Orientation to Pages in the Dashboard

The Legacy Dashboard provides four tabs: Overview, Users, Content, and Advocacy. While the Overview tab provides a quick visual summary, the remaining tabs are all organized similarly to each other.

The Overview Tab

The key metrics displayed in the Overview tab are Active Users, Activities, and User Reach. Each tab displays additional metrics. Hovering over the question marks next to metrics displays their descriptions. Refer to the Measure Glossary to understand what every SocialChorus metric means.

The Overview tab also displays a Content Performance breakdown, which groups posts based on their performance.

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We calculate these buckets by taking the lowest reach count for a post and subtracting it from the highest reach count for that same post in the same period. We then divide that difference by four in order to group it into one of four buckets (1x, 2x, 3x, etc.), so the top bucket displays your highest performing posts and the fifth and lowest bucket represents content with zero reach.

The Users, Content, and Advocacy Tabs

The tops of the Users, Content, and Advocacy tabs display key metrics. Click on any of the metrics and the graph below displays that metric over time. 

The bottom of each non-Overview tab is dedicated to Ranking. This section ranks the three most useful dimensions for that tab by the metric of your choice.

Select a metric by which to rank the data from the drop-down menu. Each of the three dimensions is then updated to display the specified metric ranked by those attributes. 

An example of the Users tab Ranking section is shown below. Selecting Sessions as your ranking measure causes all three of the bar graphs (Tenure, Location, and Platform) to display rankings by number of Sessions.

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