Use the Comments Overview report in Analyze to understand how often users are commenting, what content is receiving comments, and who is commenting the most at the segment or individual level.
Report Map
Here is a map of how to read the Comments Overview report:
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Commenters The number of users who have commented on any post |
Commented The percentage of users who viewed the content and commented |
Total Comments A count of all comments
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Posts with Comments The number of posts with at least one comment in the date range
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Comments by Segment Bar chart segmented by the selected "View by" attribute |
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Top Posts by Comment Rate Content activity sorted by the greatest comment rate in the date range |
Top Viewers by Comment Rate Users who have viewed content, sorted by the greatest comment rate |
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Latest Comments List of all comments made in the date range listed, by default, from newest to oldest |
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View All Comments by a Person
You may want to audit all comments made by an individual. To do this:
- Check when the user registered their account by opening their account in User Management.
- Update the date range for the Comment Overview report with the date the person registered (or earlier) as the start date.
- Sort the Top Viewers by Comment Rate table by employee name and confirm that the person has made at least 1 comment.
- If the person has made at least 1 comment sort the Latest Comments table by commenter name. It may be easiest to export the Latest Comments table using the download button in the top right of the table, and filter by commenter name in another program.
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